Zowie Inbox

Discover Zowie Inbox

Zowie Inbox is the generative AI-powered customer service platform. Deliver highly personalized experiences while solving 1.5x more tickets every day.

Integration features

Ticket Creation
Zowie will automatically create a ticket for every incoming call, ensuring that every interaction is available in Zowie Inbox.

Customer Recognition
Zowie will use the caller’s phone number to identify the customer and pull all relevant information from connected integrations into Zowie Inbox.

Automatic Assignment
Zowie will assign an incoming phone call in Zowie Inbox to the same user who answers the call in Aircall.

Voicemail
Don’t miss any calls if you’re offline. Zowie will receive all voicemails and make them available to your team.

Recordings
Every call is automatically recorded and available in Zowie.

Events
Easily track call history with all events available in Zowie.

Key benefits

Handle 1.5x more tickets every day.
Reduce response time by 78%.
Drop 12% in resolution time.